SR
Shaman R
1 reviews | Active since Feb 2017
11 Apr 2020, 18:18
OUTSURANCE HAS NO ESSENTIAL SERVICES SUPPLIERS DURING THIS LOCKDOWN
A geyser issue was lodged on the 9/04/2020. During this Difficult period, outsurance cannot get out a plumber to assess the problem with the geyser. Outsurance how do you explain that to potential or future clients?
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
14 Apr 2020, 16:45Good day Shaman.,
We fully understand your concern and frustration. Unfortunately we don't have many service providers in your area that are able to service clients during lockdown.
We have contacted you to address your concerns and get the matter resolved. As discussed with you we will reimburse you for the element.
We do apologise for the disappointment.
Regards,
OUTsurance
We fully understand your concern and frustration. Unfortunately we don't have many service providers in your area that are able to service clients during lockdown.
We have contacted you to address your concerns and get the matter resolved. As discussed with you we will reimburse you for the element.
We do apologise for the disappointment.
Regards,
OUTsurance
OUTsurance's reply14 Apr 2020, 16:45
Official
Good day Shaman.,
We fully understand your concern and frustration. Unfortunately we don't have many service providers in your area that are able to service clients during lockdown.
We have contacted you to address your concerns and get the matter resolved. As discussed with you we will reimburse you for the element.
We do apologise for the disappointment.
Regards,
OUTsurance
We fully understand your concern and frustration. Unfortunately we don't have many service providers in your area that are able to service clients during lockdown.
We have contacted you to address your concerns and get the matter resolved. As discussed with you we will reimburse you for the element.
We do apologise for the disappointment.
Regards,
OUTsurance