JE
Jacob E

1 reviews | Active since Jan 2014

14 Sept 2018, 16:05

Outsurance harassing their own clients

Have only been a client of Outsurancefor just over a year. Today was contacted by and agent with a "special offer" whereby by my premiums could be reduced or not paid for a couple of months if only I referred some family or friends to Outsurance, on which my reply was NO. Seeing as the agent on the phone seemingly does not understand what NO means I simply ended up canceling all my cover with them. I mean really , when you start badgering you OWN clients you should just give up. It is a pity I cannot delete all my information from their systems, but there is not a snow***** chance in hell I will do business with them ever again.

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Replies (1)
OUTsurance
OUTsurance's reply18 Sept 2018, 12:13
Official

Hello Jacob_Engelbrecht

We are very sorry about the unwelcome call and for not accepting your response from the onset.

Our sales manager audited the call and discussed his findings with our advisor.

It's a pity you are no longer a client of ours and have our best wishes for the future.

Regards

Dinky