Outsurance harassing their clients and trying to force them to stay .....

Spoke to someone in their pet insurance department and advised them that I want to take a break financially from my pet insurance but want to keep my vehicle insurance active for my car and bike.....

She would not have any of it .....

She kept asking why , what has changed to our conversation prior today ... She would not acknowledge my cancellation request and started harassing me ... I asked her multiple times to assist me and she would not listen to me. I told her this is harassment and that I will take the matter further with my attorney. I dropped the phone in her ear as I could not take this anymore ....