KH
Karen H
1 reviews | Active since Aug 2013
13 Jul 2021, 10:36
Outsurance giving me the silent treatment
Had an accident a few monts ago at first the quote for repaires was to low so I had to send additional information on the damages to the car. They are now giving me the silent treatment. Can you believe I was told to call the Assessors myself so it looks like the one hand doesn't know what the others is doing. Please can I get some feedback on claim ***.
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OUTsurance's replyOfficial
14 Jul 2021, 14:43Good day Karen,
Thank you for your further feedback.
Our claims team have been in contact with you to address your concerns and to finalise the claim. Please let us know if you require any further assistance.
We do apologise for the delay and the inconvenience caused as a result.
Regards,
OUTsurance
Thank you for your further feedback.
Our claims team have been in contact with you to address your concerns and to finalise the claim. Please let us know if you require any further assistance.
We do apologise for the delay and the inconvenience caused as a result.
Regards,
OUTsurance
OUTsurance's reply14 Jul 2021, 14:43
Official
Good day Karen,
Thank you for your further feedback.
Our claims team have been in contact with you to address your concerns and to finalise the claim. Please let us know if you require any further assistance.
We do apologise for the delay and the inconvenience caused as a result.
Regards,
OUTsurance
Thank you for your further feedback.
Our claims team have been in contact with you to address your concerns and to finalise the claim. Please let us know if you require any further assistance.
We do apologise for the delay and the inconvenience caused as a result.
Regards,
OUTsurance