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frans J
1 reviews | Active since May 2014
12 Jan 2023, 19:45
Outsurance from top provider to poor poor customer support
What a disappointment from top top service provider to disappointing poor poor customer service Sending unqualified accessor to your property and then a lady from customer liaison promised world on earth Because of staff training we just get the NO not a this or will meet you halfway just NO
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OUTsurance's replyOfficial
17 Jan 2023, 15:08Hello Frans
We appreciate you bringing the matter to our attention. Please accept our sincere apologies for the disappointing service you received.
Our assessing manager contacted you and confirmed a new service provider has been appointed to provide us with a separate report. We will ensure you are kept updated and endeavour finalising your claim as soon as possible.
Regards
OUTsurance
We appreciate you bringing the matter to our attention. Please accept our sincere apologies for the disappointing service you received.
Our assessing manager contacted you and confirmed a new service provider has been appointed to provide us with a separate report. We will ensure you are kept updated and endeavour finalising your claim as soon as possible.
Regards
OUTsurance
OUTsurance's reply17 Jan 2023, 15:08
Official
Hello Frans
We appreciate you bringing the matter to our attention. Please accept our sincere apologies for the disappointing service you received.
Our assessing manager contacted you and confirmed a new service provider has been appointed to provide us with a separate report. We will ensure you are kept updated and endeavour finalising your claim as soon as possible.
Regards
OUTsurance
We appreciate you bringing the matter to our attention. Please accept our sincere apologies for the disappointing service you received.
Our assessing manager contacted you and confirmed a new service provider has been appointed to provide us with a separate report. We will ensure you are kept updated and endeavour finalising your claim as soon as possible.
Regards
OUTsurance