HS
Helane S

1 reviews | Active since Jul 2020

16 Aug 2022, 14:14

Outsurance for OUTSTANDING service and premiums!

Received excellent service from Outsurance. I contacted them on the app to cancel my contract as I was purchasing a new vehicle, seconds later they called. The plan was to cancel and shop around before making a decision. I was given a quote and then transferred to a senior consultant, Francis Monisi. He said as a Customer of 11 years they did not want to lose my business and offered me a premium of 25% less than my current premium. The new vehicle is obviously worth much more - so it was mind boggling. He also gave me advise on getting a proper comparison if I called the other Insurance Company and never once slated their service. I contacted them but the service and premium could not compare even close and I called Outsurance the next day to renew my insurance with them. Today I called with my new registration number and the lady on the other side was such a fresh breeze and so friendly and professional. Dealing with Outsurance is only a pleasure!

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Replies (1)
OUTsurance
OUTsurance's reply25 Aug 2022, 13:41
Official
Thank you for providing such valuable feedback! We are thrilled to hear you received OUTstanding service from Francis! Francis will be so chuffed when we share this compliment with him! Kudos to you Francis, keep up the OUTstanding work!

Regards,
The OUTsurance Team.