DM
Daleen M
1 reviews | Active since Apr 2012
15 May 2025, 10:51
Outsurance finds way out of the R1 500 quote promotion
The R1 500 quote promotion It seems Outsurance has found a way out of the quote promotion. The agent asked me upfront what I pay now. She beat my current insurance payment with R4 but could not give me the no excess coverage that I currently have. I was told I do not qualify for the promotion as my montly payment was R4 less, despite the fact that Outsurance could not beat this coverage on a like-for-like basis. According to their Ts & Cs it is on a like-for-like basis. Does this sound right? They do not adhere to their own Ts & Cs.
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Replies (1)OUTsurance's replyOfficial
22 May 2025, 11:36Good day Daleen,
We would never try to dupe any client. We have paid out millions in the quote promotion.
Our quote promotion advisor, Brenda, contacted you to discuss the claiming process and she also provided you with the email address in order for you to send the required documents.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
We would never try to dupe any client. We have paid out millions in the quote promotion.
Our quote promotion advisor, Brenda, contacted you to discuss the claiming process and she also provided you with the email address in order for you to send the required documents.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply22 May 2025, 11:36
Official
Good day Daleen,
We would never try to dupe any client. We have paid out millions in the quote promotion.
Our quote promotion advisor, Brenda, contacted you to discuss the claiming process and she also provided you with the email address in order for you to send the required documents.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
We would never try to dupe any client. We have paid out millions in the quote promotion.
Our quote promotion advisor, Brenda, contacted you to discuss the claiming process and she also provided you with the email address in order for you to send the required documents.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
