OUTSURANCE!!!!

My mom has been an Outsurance client for many years and though there is no complaint about their service, there service providers are a problem 90% of the time.

So may mom's gate at her place started malfunctioning after the last bout of high frequency loadshedding. On 20 August we logged a claim and was advised that the claim was wrong and we should resubmit, Outsurance sent their service provider out who advised to replace the battery, which we did and paid for. The very next day the gate stopped working again. Back to Outsurance who advised that the we need to submit a claim again, same service provider came, worked on the gate and left without saying anything. Gate worse than before, not functioning at all. Needed to log a claim again, 4th time, on 7 September, and yes you guessed it. The gate is still not working and being on manual mode is causing damage to the paving as well.... So much for always getting something out, perhaps the something in this case frustration.