NS
Nicky S

1 reviews | Active since Aug 2014

14 Oct 2016, 14:23

Outsurance false promises

<p>Outsurance promises that if they can't beat your premium, you will get R400 and if you have been claim free for over 3 years on top of that, they will pay you R800. I called Outsurance for a quote on my vehicle and their quote is almost double what I currently pay. I asked if they could improve their premium on that basis and they advised that their quote was the best they were able to do. I then asked how I get the R800 that they promise to pay as I have been claim free for 3 years and they simply didn't respond! Follow ups didn't elicit any response either. Complete misrepresentation.....</p>

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Replies (1)
OUTsurance
OUTsurance's reply18 Oct 2016, 12:54
Official

We are very sorry our service let you down and appreciate your feedback.

Refilwe from our promotion department contacted you and it was arranged you will send her a copy of your schedule via e-mail. She will the finalise the comparisons for you as soon as possible.

Regards

Dinky