NT
Nico T
1 reviews | Active since Apr 2012
15 Nov 2019, 17:33
Outsurance fails to pay R400 challenge to King Price client
Outsurance cannot beat my quote from King Price and they claim I was not insured in the last 30 days. I had unbroken cover with King Price since 2016 and it shows in the policy schedule. They are lying to people that they pay R400. This is disgusting but is expected from shenanigans that they are.
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Replies (2)
OUTsurance's replyOfficial
19 Nov 2019, 16:19Good day Nico
Our Quote Promotions Supervisor cannot reach you after several attempts. Please advise of an alternate number where we can reach you.
Regards
OUTsurance
Our Quote Promotions Supervisor cannot reach you after several attempts. Please advise of an alternate number where we can reach you.
Regards
OUTsurance
OUTsurance's reply19 Nov 2019, 16:19
Official
Good day Nico
Our Quote Promotions Supervisor cannot reach you after several attempts. Please advise of an alternate number where we can reach you.
Regards
OUTsurance
Our Quote Promotions Supervisor cannot reach you after several attempts. Please advise of an alternate number where we can reach you.
Regards
OUTsurance
OUTsurance's replyOfficial
19 Nov 2019, 16:32Hi Nico
Following your complaint, we acknowledged and advised that we are genuinely prepared to pay you R400 cash if we are unable to beat your current car insurance premium when quoted on a like-for-like basis. This is subject to Terms and Conditions which help us better manage the process fairly https://www.outsurance.co.za/car-insurance/r400promo/.
We escalated the complaint to our Quote Promotions Supervisor who tried to reach you several times to no avail. We apologise for not completing the process with you and will await you to advise of an alternate contact.
Regards
OUTsurance
Following your complaint, we acknowledged and advised that we are genuinely prepared to pay you R400 cash if we are unable to beat your current car insurance premium when quoted on a like-for-like basis. This is subject to Terms and Conditions which help us better manage the process fairly https://www.outsurance.co.za/car-insurance/r400promo/.
We escalated the complaint to our Quote Promotions Supervisor who tried to reach you several times to no avail. We apologise for not completing the process with you and will await you to advise of an alternate contact.
Regards
OUTsurance
OUTsurance's reply19 Nov 2019, 16:32
Official
Hi Nico
Following your complaint, we acknowledged and advised that we are genuinely prepared to pay you R400 cash if we are unable to beat your current car insurance premium when quoted on a like-for-like basis. This is subject to Terms and Conditions which help us better manage the process fairly https://www.outsurance.co.za/car-insurance/r400promo/.
We escalated the complaint to our Quote Promotions Supervisor who tried to reach you several times to no avail. We apologise for not completing the process with you and will await you to advise of an alternate contact.
Regards
OUTsurance
Following your complaint, we acknowledged and advised that we are genuinely prepared to pay you R400 cash if we are unable to beat your current car insurance premium when quoted on a like-for-like basis. This is subject to Terms and Conditions which help us better manage the process fairly https://www.outsurance.co.za/car-insurance/r400promo/.
We escalated the complaint to our Quote Promotions Supervisor who tried to reach you several times to no avail. We apologise for not completing the process with you and will await you to advise of an alternate contact.
Regards
OUTsurance