JvdM
Jesse van der Merwe

1 reviews | Active since Nov 2018

09 Nov 2018, 15:50

Outsurance extremely well when you join. No service delivery on claims.

Try to claim and get shunted from one poor administrator to another. Empty promises. 5 months of waiting under life threatening conditions.

0
Replies (1)
OUTsurance
OUTsurance's reply13 Nov 2018, 13:47
Official
Hello ***

Thank you for bringing the matter to our attention.

Our liability claims manager immediately acknowledged receipt of your complaint with an apology for the poor service which gave rise to the delay in finalising your 3rd party claim.

Our settlement proposal has since been sent to you and we will finalise the claim as soon as possible for you.

Regards
Dinky