TN
Teresa N
1 reviews | Active since Sept 2021
25 Jun 2025, 16:35
OUTSURANCE - EXCELLENT SERVICE FORM ASSESSOR NEO
I would like to commend Neo, an assessor at Outsurance. He surely went out of his way to sort out my claim. The leaking geyser was fixed together with the door in no time. Unfortunately, one service provider took two weeks to just supply a quote. Neo went out of his way to assist and the money was paid into my account the same day in which I sent him a quote of another service provider. Your service is friendly, efficient and you are so kind. Thanks Neo, may you be blessed!
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OUTsurance's replyOfficial
25 Jun 2025, 18:33Good day Teresa
We appreciate your comprehensive feedback and especially for your kind mention of Neo’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Neo will relish this compliment, thanks so much.
Regards,
The OUTsurance Team
We appreciate your comprehensive feedback and especially for your kind mention of Neo’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Neo will relish this compliment, thanks so much.
Regards,
The OUTsurance Team
OUTsurance's reply25 Jun 2025, 18:33
Official
Good day Teresa
We appreciate your comprehensive feedback and especially for your kind mention of Neo’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Neo will relish this compliment, thanks so much.
Regards,
The OUTsurance Team
We appreciate your comprehensive feedback and especially for your kind mention of Neo’s sterling service after a very disappointing service encounter. Based on what you describe, I want to emphasize our commitment to service which includes acting professionally at all times. You therefore have our apologies as well as appreciation. Neo will relish this compliment, thanks so much.
Regards,
The OUTsurance Team