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tammy.lanzani tammy.lanzani

1 reviews | Active since Dec 2016

06 Sept 2022, 08:44

OUTsurance - Excellent Service

I had a claim for one of my diamonds that fell out of my ring. I was asked for a photo and the valuation as well as a quote. I sent the documentation in and with in 2 hours of sending the quote in I received an email and a phone call confirming my claim had been approved and the money would be paid into my account within 36 hours, which I received in my account in less time. The call centre agent I spoke to ( Tshego Mojela) was very pleasant and extremely efficient, Thank You for great service!

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Replies (1)
OUTsurance
OUTsurance's reply13 Sept 2022, 13:35
Official
Thank you for the compliment! We are happy we could be there when you needed us and that you received excellent service! Tshego will be so chuffed when we share this compliment with him! Kudos to you Tshego, keep up the excellent work!

Regards,
The OUTsurance Team.