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Dzivhu M

1 reviews | Active since Feb 2022

17 Oct 2025, 08:49

Outsurance exceeded my expectations I had a geyser burst on Tuesday the 14th of November, I reported the incident to OUTsurance around 17h00 that day and OUTsurance immediately sent out a team to assess and isolate the geyser

Outsurance exceeded my expectations I had a geyser burst on Tuesday the 14th of November, I reported the incident to OUTsurance around 17h00 that day and OUTsurance immediately sent out a team to assess and isolate the geyser. They made constant follow ups checking with me if the response team had arrived and I insisted that the situation is under control and that they should come the following day. At around 08h00, the team was at my house, assessed and made a replacement report, there was a very friendly and professional geyser replacement team within 2 hours and they replaced my geyser. The job they done was very neat and they cleaned the area before they left. Very pleased with the service from OUTsurance.

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Replies (1)
OUTsurance
OUTsurance's reply17 Oct 2025, 08:50
Official
Hello Dzivhu,

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team.