CVDC
Charnelle Van Der Colff
1 reviews | Active since Dec 2016
09 Oct 2024, 15:52
Outsurance *******
Imagine being a client with outsurance for over 10 years, you end up claiming for a break in that took place in November 2023 then they don’t pay you out because the theft doesn’t cover cables or what about claiming for stock that was ****** on Monday the 7th when our vehicle was hijacked. Now you need to pay R7000 access for you to be paid out R8000 ! What a freaking Joke!
Outsurance is the pits! You take peoples money and think we are stupid!
Outsurance is a BUNCH OF ******* AND ****S !!!
Helpful (0)
Replies (2)0
Replies (2)CVDC
Charnelle Van Der Colff's updateReviewer Update
09 Oct 2024, 16:22As you will investigate , I will report this to carte blanche.
It’s time Outsurance is investigated
It’s time Outsurance is investigated
CVDC
Charnelle Van Der Colff's update09 Oct 2024, 16:22
Reviewer Update
As you will investigate , I will report this to carte blanche.
It’s time Outsurance is investigated
It’s time Outsurance is investigated
OUTsurance's replyOfficial
14 Oct 2024, 10:17Good morning Charnelle Further to our initial private response, we can confirm that our claims manager Warren contacted you to discuss your concerns. Aligned with our value of awesome service, he reviewed and reduced your excess and authorised your claim. We are glad that we could find an amicable solution for you and appreciate your ongoing support. RegardsThe OUTsurance Team
OUTsurance's reply14 Oct 2024, 10:17
Official
Good morning Charnelle Further to our initial private response, we can confirm that our claims manager Warren contacted you to discuss your concerns. Aligned with our value of awesome service, he reviewed and reduced your excess and authorised your claim. We are glad that we could find an amicable solution for you and appreciate your ongoing support. RegardsThe OUTsurance Team