BN
Bobby N
1 reviews | Active since Jun 2023
12 Jun 2024, 13:03
OUTSURANCE DOUBLE STANDARDS.
Phoned OUTsurance on several occasions to get better quote for my MB C200 for myself a senior Indian 70 years old living in Durban. Noticed adverts show big savings on my type of vehicles and ever newer other makes for about R900 in Cape Town. Here in a safe environment living for about 47 years with all security and no accidents quoted yesterday fir R4000. Why this double standards. Argued with them but not interested. I am disgusted. Not worth these two stars in Durban. Why do they hide their vehicle number plates in their adverts ?????
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Replies (2)
OUTsurance's replyOfficial
12 Jun 2024, 13:34Hello Bobby
Thank you for your feedback as well as loyal support all these years,
It's very disappointing to see you are no longer a client of ours after not being able to offer you a more reasonable premium on the mentioned vehicle.
Our client care manager will call you.
Regards
The OUTsurance Team
Thank you for your feedback as well as loyal support all these years,
It's very disappointing to see you are no longer a client of ours after not being able to offer you a more reasonable premium on the mentioned vehicle.
Our client care manager will call you.
Regards
The OUTsurance Team
Best regards,
OUTsurance's reply12 Jun 2024, 13:34
Official
Hello Bobby
Thank you for your feedback as well as loyal support all these years,
It's very disappointing to see you are no longer a client of ours after not being able to offer you a more reasonable premium on the mentioned vehicle.
Our client care manager will call you.
Regards
The OUTsurance Team
Thank you for your feedback as well as loyal support all these years,
It's very disappointing to see you are no longer a client of ours after not being able to offer you a more reasonable premium on the mentioned vehicle.
Our client care manager will call you.
Regards
The OUTsurance Team
Best regards,
OUTsurance's replyOfficial
13 Jun 2024, 12:05Hello Bobby
Our client care manager contacted you and discussed our rating principles in general and explained why the quoted premium was higher than anticipated.
You sadly decided to cancel your cover with us after having obtained alternative cover.
You have our best wishes for the future.
Regards
The OUTsurance Team
Our client care manager contacted you and discussed our rating principles in general and explained why the quoted premium was higher than anticipated.
You sadly decided to cancel your cover with us after having obtained alternative cover.
You have our best wishes for the future.
Regards
The OUTsurance Team
Best regards,
OUTsurance's reply13 Jun 2024, 12:05
Official
Hello Bobby
Our client care manager contacted you and discussed our rating principles in general and explained why the quoted premium was higher than anticipated.
You sadly decided to cancel your cover with us after having obtained alternative cover.
You have our best wishes for the future.
Regards
The OUTsurance Team
Our client care manager contacted you and discussed our rating principles in general and explained why the quoted premium was higher than anticipated.
You sadly decided to cancel your cover with us after having obtained alternative cover.
You have our best wishes for the future.
Regards
The OUTsurance Team
Best regards,