TB
Tokkie B
1 reviews | Active since May 2021
09 Jun 2025, 12:29
Outsurance doesn't want to cancel my policies
I wanted to cancel my policies , because of increase of over R900 per month . They can't match the new quote . The problem is they haven't got an email address to cancel it, Only a telephone number. I asked them, but I haven't got prove that I asked them.
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OUTsurance's replyOfficial
09 Jun 2025, 13:18Hello Tokkie
It is very disappointing to see we were unable to offer you a reduced premium at this stage. Coupled to this, we are sorry that we have no email address available to our clients. Being a call centre, we conduct all communication via our call centre.
Our client care manager will contact you.
Regards
The OUTsurance Team
It is very disappointing to see we were unable to offer you a reduced premium at this stage. Coupled to this, we are sorry that we have no email address available to our clients. Being a call centre, we conduct all communication via our call centre.
Our client care manager will contact you.
Regards
The OUTsurance Team
OUTsurance's reply09 Jun 2025, 13:18
Official
Hello Tokkie
It is very disappointing to see we were unable to offer you a reduced premium at this stage. Coupled to this, we are sorry that we have no email address available to our clients. Being a call centre, we conduct all communication via our call centre.
Our client care manager will contact you.
Regards
The OUTsurance Team
It is very disappointing to see we were unable to offer you a reduced premium at this stage. Coupled to this, we are sorry that we have no email address available to our clients. Being a call centre, we conduct all communication via our call centre.
Our client care manager will contact you.
Regards
The OUTsurance Team