HR
Hlayisani R

1 reviews | Active since Jun 2023

19 Jun 2023, 12:41

Outsurance doesn't pay you R500 if they can't beat your quote, they force you to open a home insurance even when you persistently say you don't want it.

I did a quote with Outsurance to see if they can beat my current premium. When the consultant realized that they can't beat my current monthly premiums, I asked him about the R500 I get if they can't beat the premium, the outsurance consultant tried to force me to open an outsurance profile under a home insurance. I told the consultant that I don't want home insurance, I only want car insurance, the consultant persisted to try and get me to get home insurance, and I repeatedly told him I don't want it. After being irritated about the consultation, I decided to hang up the phone and block the number. Please don't make any quote because there is no R500 back that you will get🙏

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Replies (2)
HR
Hlayisani R's update20 Jun 2023, 14:05
Reviewer Update
Thank you for your reply. Apparently I don't qualify for the cash back because I haven't been with my current insurer for 30 days. Thank you for calling back and trying to resolve the issue🙏
OUTsurance
OUTsurance's reply22 Jun 2023, 13:46
Official
Good afternoon Hlayisani,

We are glad that we could call you to clarify any misunderstanding.

We hope to offer you a saving in the near future. 

Regards,
The OUTsurance Team