Outsurance doesnt give a damn when their clients cause accidents.

I cannot believe that an insurance company can be so terrible.

Your client caused a major accident, in which my car is now written off. both my boys and myself were hurt, and im 6 months pregnant as well. Your client failed to report the accident, which i did, and still has not instituted a claim, and now im told until she does that you cannot assist me at all with claiming damages from your client???? How can you be so careless and not give a damn when your client is clearly in fault here. I have all the documentation i want someone from your offices to call me today!!!!!!!!!!!!!!!!!