JS
James S

1 reviews | Active since Sept 2017

16 Mar 2018, 10:30

Outsurance does not pay the R400 if they ant match your Insurance

After hearing the "We will beat your current car Insurance or pay you R400" ad i called into Outsurance to get a quote for my vehicle. The consultant was pleasant but sadly they could not beat my car insurance . However it has been over a week and half now since i was promised we will pay you R400 and I have heard nothing. I have heard so many people say this is a **** and they never pay it and this seems to ring true now as to date inspite numerous emails querying this and telephone calls where i am told somenone dealing with promotions will call you....dololo! Hate to say it but it does seem like some **** indeed, there is no R400 to be given if they cant match your current Insurance! Be wary

0
Replies (2)
OUTsurance
OUTsurance's reply16 Mar 2018, 15:12
Official

Hello mwenecho12

We are very sorry this was not finalised for you right away. This is an automated process and once we receive a copy of your current schedule, we do the like for like comparisons and finalise.

I assure you we have no intention of not honouring our promise to pay should clients meet the required Ts & Cs. Refilwe has since contacted and assisted you and made the payment which will reflect in your account next week.

Regards

Dinky

JS
James S's update16 Mar 2018, 15:22
Reviewer Update
Thank you for taking the time to call me and provide feedback