RK
Reabetswe K
1 reviews | Active since Jul 2019
20 Aug 2019, 12:30
Outsurance does not consider third party liability claims....DO NOT BE FOOLED.
I submitted a liability claim for an accident caused by their client and they refuse to pay without even investigating where the accident happened. Their client made a U -Turn in a restricted area. A U Turn on the highway????. IRRENSPONSIBLE AND UNFAIRNESS FROM OUTSURANCE. The did not even consider the SAPS accident report..
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
21 Aug 2019, 10:48Hello Reabetswe
We appreciate you bringing the matter to our attention and apologise for the disappointing claim experience.
Our liability claims manager, Isaac contacted you. There is a clear merit dispute.
We will now present our client with the new information you provided and provide you with a further update on the claim as soon as possible.
Regards
OUTsurance
We appreciate you bringing the matter to our attention and apologise for the disappointing claim experience.
Our liability claims manager, Isaac contacted you. There is a clear merit dispute.
We will now present our client with the new information you provided and provide you with a further update on the claim as soon as possible.
Regards
OUTsurance
OUTsurance's reply21 Aug 2019, 10:48
Official
Hello Reabetswe
We appreciate you bringing the matter to our attention and apologise for the disappointing claim experience.
Our liability claims manager, Isaac contacted you. There is a clear merit dispute.
We will now present our client with the new information you provided and provide you with a further update on the claim as soon as possible.
Regards
OUTsurance
We appreciate you bringing the matter to our attention and apologise for the disappointing claim experience.
Our liability claims manager, Isaac contacted you. There is a clear merit dispute.
We will now present our client with the new information you provided and provide you with a further update on the claim as soon as possible.
Regards
OUTsurance