BM
Bulelani M
1 reviews | Active since Apr 2024
19 Jun 2025, 04:16
Outsurance do not care
My car is been with panel city mthatha from 13 April and there is no hope of it coming out. Been trying calling outsurance about it but I am getting no answers.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
04 Jul 2025, 14:47Good day Bulelani,
Further to our initial private reply, we can confirm that our client liaison manager Lindiwe, contacted you to address your concerns. She explained the parts that are on back order and subsequent delays. While we understand your frustration, this is ultimately out of our control however our advisor could have explained the process better to you.
Due to the lengthy delay, we have extended your car hire and will keep you updated until the process is finalised.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our initial private reply, we can confirm that our client liaison manager Lindiwe, contacted you to address your concerns. She explained the parts that are on back order and subsequent delays. While we understand your frustration, this is ultimately out of our control however our advisor could have explained the process better to you.
Due to the lengthy delay, we have extended your car hire and will keep you updated until the process is finalised.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply04 Jul 2025, 14:47
Official
Good day Bulelani,
Further to our initial private reply, we can confirm that our client liaison manager Lindiwe, contacted you to address your concerns. She explained the parts that are on back order and subsequent delays. While we understand your frustration, this is ultimately out of our control however our advisor could have explained the process better to you.
Due to the lengthy delay, we have extended your car hire and will keep you updated until the process is finalised.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Further to our initial private reply, we can confirm that our client liaison manager Lindiwe, contacted you to address your concerns. She explained the parts that are on back order and subsequent delays. While we understand your frustration, this is ultimately out of our control however our advisor could have explained the process better to you.
Due to the lengthy delay, we have extended your car hire and will keep you updated until the process is finalised.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team