Outsurance - Dispicable and Irresponsibke behaviour.

Three months ago, Outsurance contacted me to institute a debicheck/vericheck on my current debit order bank account. It is still not sorted out but they are so gluttonous for money they do not rectify a 3 month problem and duck and dive with false promises but they sprint to take money from my account. Recently, a manager named Xolani called and promised to rectify the issue. Previously a "supposed team leader" named Mishka Pillay promised to rectify the issue without avail as they had debited my previous account details and cost me bank charges which she **** about reimbursing me as I still await for my refund three months later. Mishka has quietly vanished from the problem. She rather asked a K****tso to do her dirty work in which he too has since vanished. and yet I still sit with the problem which they initiated and are ducking and diving

I sit and wonder why Outsurance advertise these false promises whereas their main aim and target is to exploit customers and pass the buck but they greedily delve into my account as if it is their shopping basket and take as they please. I am disgusted in Outsurance's draconian attitude as they try to bulldoze clients yet that are the guilty party. How shameful that they cannot fix a problem of their making The most annoying is that Outsurance call me on my mobile phone rings once and then goes off then they keep sending me messages that they tried contacting me then when you call their offices you waste money and time repeating yourself over and over. Poor customer service