BC
Berdene C
1 reviews | Active since Feb 2013
21 Sept 2022, 17:26
Outsurance: DISGUSTING and UNPROFESSIONAL Service
STAY AWAY FROM OUTSURANCE. Absolutely shocking service. Incredibly rude personal Mmannana Ntsimane and the legal team is clueless. Protecting their clients who are at fault in a accident to avoid paying out third party claims even when we have witnesses. Luckily we won't be leaving it here and will take this further. SHOCKING SERVICE AND SO UNPROFESSIONAL!!! OUTsurance
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OUTsurance's replyOfficial
26 Sept 2022, 16:34Good day Berdene,
Thank you for raising your concerns with us.
Belinda our legal manager has been in contact with you to discuss the merits of the claim in detail. Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal. Our decision to refute liability remains unchanged.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Belinda our legal manager has been in contact with you to discuss the merits of the claim in detail. Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal. Our decision to refute liability remains unchanged.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
OUTsurance
OUTsurance's reply26 Sept 2022, 16:34
Official
Good day Berdene,
Thank you for raising your concerns with us.
Belinda our legal manager has been in contact with you to discuss the merits of the claim in detail. Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal. Our decision to refute liability remains unchanged.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Belinda our legal manager has been in contact with you to discuss the merits of the claim in detail. Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal. Our decision to refute liability remains unchanged.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
OUTsurance