TG
Tracey G
1 reviews | Active since May 2019
04 Mar 2026, 11:01
OUTsurance disappointment
Security gate went into the side of my car, I called OUTsurance, they advised that they don’t insure “knock for knock” . They are quick up my premium. VERY disappointed.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
11 Mar 2026, 10:35Hello Tracey
'
After having acknowledged your review, we received feedback from our claims manager, confirming you were contacted.
The automated letter we sent you, after you decided to claim from the other party directly, does state that 'knock for knock' is excluded. This does however not mean we will not entertain the claim, should you decide to claim from your own policy.
Thank you for your understanding,
Regards
The OUTsurance Team
'
After having acknowledged your review, we received feedback from our claims manager, confirming you were contacted.
The automated letter we sent you, after you decided to claim from the other party directly, does state that 'knock for knock' is excluded. This does however not mean we will not entertain the claim, should you decide to claim from your own policy.
Thank you for your understanding,
Regards
The OUTsurance Team
OUTsurance's reply11 Mar 2026, 10:35
Official
Hello Tracey
'
After having acknowledged your review, we received feedback from our claims manager, confirming you were contacted.
The automated letter we sent you, after you decided to claim from the other party directly, does state that 'knock for knock' is excluded. This does however not mean we will not entertain the claim, should you decide to claim from your own policy.
Thank you for your understanding,
Regards
The OUTsurance Team
'
After having acknowledged your review, we received feedback from our claims manager, confirming you were contacted.
The automated letter we sent you, after you decided to claim from the other party directly, does state that 'knock for knock' is excluded. This does however not mean we will not entertain the claim, should you decide to claim from your own policy.
Thank you for your understanding,
Regards
The OUTsurance Team