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Ofentse M

1 reviews | Active since Oct 2020

14 Sept 2021, 17:41

OUTSURANCE DISABILITY **************

DECLINED BECAUSE I AM DISABLED (wheelchair)

The message that spoke volume to me is OUTsurance making me feel like i do not have a right to cover my life just because i am disabled

I Just did a quotation for a life cover with OUTSURANCE to my surprise after providing them with all the information they wanted and asked for, they DECLINED TO COVER ME and when i asked reason for DECLINING and REFUSING ME COVER, their response to me was because i am DISABLED and have a SPINAL CORD INJURY i have been using a wheelchair since 1997 to date due to the fact that i was involved in a car accident. i do not use any chronic medication for me to live my day to day life. The very same OUTSURANCE is happy to cover my building and once covered my car, they did not DECLINE then because of my disability. This is an unfair ************** that hurt me and took me back to the accident, this made me feel less deserving and less of a human being, i did not expect this from a company that is always in our face advertising their products. Basically OUTSURANCE is saying that my disability is a disease and because i am using a wheelchair i am less than human

#OUTSURANCE************** #DISABILITYisNotaDisease #disabilityawareness #humanrights

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Replies (1)
OUTsurance
OUTsurance's reply17 Sept 2021, 09:18
Official
Hello Ofentse M

 It seems that you might have misunderstood our cover and conversation.  As per our discussion,  we have different types of cover available and whilst we were unable to offer cover on our product that does not require medical tests, we could still consider cover under our product that requires medical tests.  We have engaged with you on that and are in discussion.

Regards
OUTsurance