LC
Liezel C
1 reviews | Active since Dec 2020
27 Dec 2020, 16:42
Outsurance definitely not always there
Had an attempted hijack on Saturday morning. Contacted Outsurance. Submitted my claim and I still dont have my window repaired.
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Replies (1)
OUTsurance's replyOfficial
29 Dec 2020, 10:17Hello Liezel
We are so sorry about the awful experience you suffered on Saturday morning!
Coupled to this, please accept our apology for the delay in ensuring your windscreen is replaced.
We have been in contact with you and discussed the current delay as well as arrangements made to ensure you are assisted. Our service provider ordered the glass and will contact you to confirm the appointment as soon as possible.
Regards
OUTsurance
We are so sorry about the awful experience you suffered on Saturday morning!
Coupled to this, please accept our apology for the delay in ensuring your windscreen is replaced.
We have been in contact with you and discussed the current delay as well as arrangements made to ensure you are assisted. Our service provider ordered the glass and will contact you to confirm the appointment as soon as possible.
Regards
OUTsurance
OUTsurance's reply29 Dec 2020, 10:17
Official
Hello Liezel
We are so sorry about the awful experience you suffered on Saturday morning!
Coupled to this, please accept our apology for the delay in ensuring your windscreen is replaced.
We have been in contact with you and discussed the current delay as well as arrangements made to ensure you are assisted. Our service provider ordered the glass and will contact you to confirm the appointment as soon as possible.
Regards
OUTsurance
We are so sorry about the awful experience you suffered on Saturday morning!
Coupled to this, please accept our apology for the delay in ensuring your windscreen is replaced.
We have been in contact with you and discussed the current delay as well as arrangements made to ensure you are assisted. Our service provider ordered the glass and will contact you to confirm the appointment as soon as possible.
Regards
OUTsurance