BR
Bert R
1 reviews | Active since Mar 2017
31 Dec 2020, 13:48
Outsurance ******* company
Poorest services in my life. I have rain damage to my house the assessor was sent to me to asses the the damage for Modern Holmes in Vanderbijlpark, he assured me the the damage inside will be repaired accept for the roof leak. No Outsurance called me today and said they will not pay out or repair my claim??? I pay my them ever moth and do not claim. No this ****, wow you are more ******* than our government. but believe me I am not done with you idiots.
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OUTsurance's replyOfficial
04 Jan 2021, 16:33Good afternoon Bert Thank you for your feedback, which is naturally concerning to us. Our claims manager Zandi has since been in contact with your to discuss the matter in detail. We are still investigating the matter and will continue to be in contact with you to ensure that this matter is resolved. We are sorry for the frustration this claims experience has caused. RegardsOUTsurance
OUTsurance's reply04 Jan 2021, 16:33
Official
Good afternoon Bert Thank you for your feedback, which is naturally concerning to us. Our claims manager Zandi has since been in contact with your to discuss the matter in detail. We are still investigating the matter and will continue to be in contact with you to ensure that this matter is resolved. We are sorry for the frustration this claims experience has caused. RegardsOUTsurance