Outsurance contrators

Sent to Outsurance 13 Jan 2022 "Hi there, I have received no follow up on request for feedback up on the last visit to complete work on our cupboards after 3 attempts by your contractor . I previously requested an inspector to visit from your company and I do not consider that the owner of the repair company is an inspector as he is not a neutral party. After 3 attempts by your contractor the final work does was never better that what we had after the water damage, in retrospect we should never have asked for the work to be done, lesson learnt the hard way! Measurements were taken by the first team and were never adhered to and at the 3rd attempt and only after trial and error did the last team manage to get our clothing to fit. The first team did not have any cleaning tools e.g., dustpan and brush and we let them use ours. We had to clean up after each visit, from cigarette butts in the driveway, *****s, knife blade’s etc. Masks were often hanging and only moved when in our presence . Overall, this has been a disappointing experience and a waste of our time in trying to get this done. I Attached are pictures of some of the issues, we have not cleaned and have left it as evidence of the final attempt. Please escalate to management internally and not the contractor you used"

STILL WAITING FOR A NEUTRAL INSPECTOR