kM
koula M
1 reviews | Active since Feb 2018
22 Aug 2021, 08:22
Outsurance complaint
Burst solar geyser on 7 August. Still tripping and dont have hot water. Their contractors dont know what they're doing. Tried the call centre but she dropped the call because her children were screaming and I couldn't hear her.
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OUTsurance's replyOfficial
24 Aug 2021, 12:13Good morning Koula,
Following our private reply of yesterday, we can confirm that Angel has been in contact with you.
First light was at your property yesterday and has resolved the issue with the electricity tripping.
She has provided you with her email address and asked that you inform her of any further issues, if any arise.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance
Following our private reply of yesterday, we can confirm that Angel has been in contact with you.
First light was at your property yesterday and has resolved the issue with the electricity tripping.
She has provided you with her email address and asked that you inform her of any further issues, if any arise.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance
OUTsurance's reply24 Aug 2021, 12:13
Official
Good morning Koula,
Following our private reply of yesterday, we can confirm that Angel has been in contact with you.
First light was at your property yesterday and has resolved the issue with the electricity tripping.
She has provided you with her email address and asked that you inform her of any further issues, if any arise.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance
Following our private reply of yesterday, we can confirm that Angel has been in contact with you.
First light was at your property yesterday and has resolved the issue with the electricity tripping.
She has provided you with her email address and asked that you inform her of any further issues, if any arise.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance