OUTsurance clarity and honesty in question

Ok so OUTsurance email my portfolio new rates for 2026 to begin 01 June26 - its up by around 10% which could be expected. In the "Out and About" section they list the items in this category and show the total increase in price for all the items listed but not the price charged for each Item?? I spent at least 30mins total on the phone to various representatives who could not provide the breakdown into the total amount. They can tell you the cellphone is insured for R20000 but cant tell you what they are charging you for the cell phone or other items like glasses within the Out and About item list package . So should you wish to make changes before the Policy comes into effect on 01 June you haven't got all the information - its hidden - they could be charging you R200 or R10 for the item within the total of the package but... BUT you can cancel the Out and About section and put the items back in a "new "out and about " - and then they wil be able to tell you what they are charging you for each item - Oh but then the price will go up!! This is ********* and not above board to say the least - I'm actually surprised that a company that works so hard on advertising its "fair "reputation looks like its not very honest at all- be careful what web you get into with OUTsurance as honesty and clarity doesn't seem high on the list....