OUTSURANCE CLAIMS DEPT PATHETIC

People out there please DO NOT BE FOOLED BY THE FANCY ADDS YOU SEE ON YOUR TV SETS. I had the worst experience with the claim department Ever. When it comes to claiming for a hot water cylinder (house hold geyser) [FALLS UNDER HOUSE HOLD CONTENT] MY PROBLEM TOOK FOREVER TO BE RESOLVED. AND TO THIS DAY I HAVE NOT RECEIVED ANY PAYOUT AS YET!!! I HAD TO REPLACE MY OWN GEYSER(PAYING A PLUMBER TO INSTALL A NEW GEYSER ON A SUNDAY!!!! THIS IS WHEN MY GEYSER BROKE ON THE EARLY HOURS OF A FRIDAY MORNING APPROX 03H00(WALL FLOORS AND CEILING WET.TO MAKE A LONG STORY SHORT,CUSTOMER SERVICE IS PATHETIC. I HAD TO WAIT TO BE TRANSFERRED FROM 1 PERSON TO THE OTHER. THEN THE MANAGER ON DUTY STILL TELL ME THAT HE IS NOT SO CLUED UP WITH THIS KIND OF ISSUES AND THAT HE DEALS WITH CAR INSURANCE CLAIMS. STILL THE PROBLEM IS NOT SHORTED. PEOPLE I,M GOING TO POST THIS ON ALL THE MEDIA PLATFORMS OUR THERE SO THAT PEOPLE KNOW WHEN IT COMES TO THE PEOPLE ON THE STREETS (COMMON PEOPLE LIKE US) THESE CORPORATE COMPANIES DON,T REALLY CARE.