GJ
Gerhard J

1 reviews | Active since Jul 2016

01 Jul 2016, 08:48

Outsurance claim

<p>I was in a accident a almost a year ago. The guy (Mr Matt Strydom, ********** 062082) bumped into me from behind. I had to make a personal loan to pay my excess of R 12 000 for a accident that was not my fault. And now i have to pay the interest as well. The last time outsurance phoned me they told me that Mr Japie Strydom (Mr Matt Strydoms brother)told them that Mr Matt Strydom is dead somewhere in Februarie 2015. I have received some new information from Mr Olof Theunison that he have seen mr Matt Strydom in Woolworths Ninaprk a week ago. What amaze me is that Outsurance did not ask for a death certificate. I think from Outsurance side they did not ivestigate the situation well enough. I am very unhappy with the service i received.</p>

0
Replies (1)
OUTsurance
OUTsurance's reply04 Jul 2016, 13:54
Official

Dear Gerhard,

We note your disappointment and referred your concerns to Elizna who has since made contact. She explained the investigators gave us the info that the other party passed away hence the file was closed. However Elizna will hand the file over for summons to be issued against the other party.

She will keep you updated and if there is anything else you are welcome to contact her directly.

Kind regards,

Alet