OUTSURANCE - Cause for Serious Complaint

<p>After waiting 8 weeks since submitting a claim, I received an SMS message from Outsurance to inform me that they would not pay for damages made by their client to my vehicle. </p> <p>Their client hit my car while it was parked on the road outside my home. Their client claims she was avoiding an accident with another vehicle and hit my car as a result. </p> <p>Whether their client was avoiding an accident or not, is irrelevant. All I know is, I wasn't even in my car and now it has R12 000 worth of damage and neither Outsurance or their client want to take responsibility. </p> <p>Outsurance and their client have caused great stress to me and after talking to many people, I have heard only bad things about Outsurance. </p> <p>Also, today I went to my local SAPS to ask for their advice and the head officer told me of her poor experience with Outsurance.</p> <p>Outsurance, please explain why people would choose you as a reputable insurance agency. </p>