Outsurance Call centre representative rude
On Wednesday a call centre representative called me from Outsurance it was suppose to be just a quote but he started to get aggressive and said I must give my Husbands account nr that he can seal the deal when I said no he was rude I tried to lay a complaint on there website but I'm struggling
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OUTsurance's replyOfficial
12 Jul 2023, 13:56Hello Nadine
Following our private reply to you when we received your complaint, we again apologise for poor service!
The call was audited and our findings have been discussed with the advisor. The conduct was poor and totally unacceptable. Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team
Following our private reply to you when we received your complaint, we again apologise for poor service!
The call was audited and our findings have been discussed with the advisor. The conduct was poor and totally unacceptable. Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team
OUTsurance's reply12 Jul 2023, 13:56
Official
Hello Nadine
Following our private reply to you when we received your complaint, we again apologise for poor service!
The call was audited and our findings have been discussed with the advisor. The conduct was poor and totally unacceptable. Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team
Following our private reply to you when we received your complaint, we again apologise for poor service!
The call was audited and our findings have been discussed with the advisor. The conduct was poor and totally unacceptable. Thank you for bringing the matter to our attention.
Regards
The OUTsurance Team