Outsurance

I had an issue with Netstar billing me for services which were not rendered. These services were recommended by Outsurance. It has now been more than 2 months since I first queried it. Outsurance was emailed on multiple occassions with 2 different people, Namely, Shanice and Annelise who responded, only once.

I made a point of telling them that their numbers are logged as spam and my phone automatically rejects spam calls. I did not hear from anyone again.

Now, 2 months later, I still sit with the issue that has not been dealt with.

I guess that if my car gets ****** or in an accident, it would be my fault for not alerting Outsurance to the fact of the issue with their own recommended service provider not providing a service which I get charged for.

On October 24 2024, I told Shanice that if this was not rectified, I would be coming to Hello Peter. Well, here I am.

Your customer service is appalling! You have none.

Think twice about using Outsurance, I have not yet had to claim from them but I sure don't ever want to even try. I may just cancel and move elsewhere. I will be seeking recommendations.

NEVER USE NETSTAR!