1 reviews | Active since Jan 2017
OUTsurance business Insurance? - Rethink!
During March 2021, our company took out an insurance policy for a construction project before it commenced. It included a so called “contractors all risk” element. The first two premiums went off as agreed. On the 30th of April 2021, the unfortunate rainstorm that occurred in Pretoria caused some damages for which we subsequently submitted a small claim. Needless to say, the red tape and frustration of submitting contracts, a bill of quantities and other requirements, not to mention the reminder of the “terms and conditions I agreed to”, made me realize just how far the company will go to find an excuse “not to pay” out a claim. In my opinion, it’s just not worth the premium. It sad though. I question their true intent and integrity. On the up-side, Didi Mohlabi, the claims consultant, was fantastic in her efforts to assist. I’m no longer a fan…..
Thank you for raising your concerns with us.
Warren our claims manager has been in contact with you to address your concerns. We can assure you we settle all valid claims and as with any insurance claim, we need to validate the claim and also quantify the damage.
We are sorry the process was an inconvenience for you.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Warren our claims manager has been in contact with you to address your concerns. We can assure you we settle all valid claims and as with any insurance claim, we need to validate the claim and also quantify the damage.
We are sorry the process was an inconvenience for you.
Regards,
OUTsurance
