WO
Wessel O
1 reviews | Active since May 2018
26 May 2020, 10:50
Outsurance broken promise
I tried to change the make and model of my car and claim my 10% discount from OUTsurance. I was promised on Friday, 22 May 2020, that I will be called at 12:00 on Monday, 25 May 2020. The time and the day came and went, but the call never came. I asked them this morning at 10:08 to call me before 10:48, else I shall ask Hellopeter for assistance. I kept my promise.
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OUTsurance's replyOfficial
26 May 2020, 13:30Good day Wessel,
The lack of feedback is unacceptable.
Tumi our client services manager contacted you to assist. We can confirm that your 10% discount on your vehicle is in place for June.
We do apologise for not getting back to you.
Regards,
OUTsurance
The lack of feedback is unacceptable.
Tumi our client services manager contacted you to assist. We can confirm that your 10% discount on your vehicle is in place for June.
We do apologise for not getting back to you.
Regards,
OUTsurance
OUTsurance's reply26 May 2020, 13:30
Official
Good day Wessel,
The lack of feedback is unacceptable.
Tumi our client services manager contacted you to assist. We can confirm that your 10% discount on your vehicle is in place for June.
We do apologise for not getting back to you.
Regards,
OUTsurance
The lack of feedback is unacceptable.
Tumi our client services manager contacted you to assist. We can confirm that your 10% discount on your vehicle is in place for June.
We do apologise for not getting back to you.
Regards,
OUTsurance