pE
peter E

1 reviews | Active since Jul 2012

03 Jun 2025, 08:59

OUTsurance brilliance.

The true test of an insurance company is not how little the monthly payments are, but how they perform in a time of need. My time of need came in the form of a serious head on motor vehicle accident quite recently. A call to OUTsurance and the tow truck FirstHelp which were at the scene everything was organized and happened amazingly well. The insurance and tow truck work together so no issues with a random tow company. The whole claim process was handled very efficiently and through one contact person, so no missing information or time wasting at all. Constant email updates of the claim status, document requests and registration sign over etc. all went without a hitch. Write-off value was full retail and all extras were covered. OUTsurance service levels are unheard of in today's world. If every service provider gave this level of commitment to its client what a different place this would be.

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Replies (1)
OUTsurance
OUTsurance's reply03 Jun 2025, 09:04
Official
Hello Peter,

Thank you for choosing to insure with us.
 
We are so glad that the service you received was so exceptional.

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team