1 reviews | Active since Mar 2017

05 Nov 2018, 19:22

Outsurance beware.

We had a death in the family and are busy sorting the estate out and the policy debit was rejected by Absa so we called Outsurance and offered to pay the premium until the court issues a letter they refused to accept any payment besides a debit.I am currently myself with them but will definitely be cancelling all my policies with them.

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Replies (1)
OUTsurance
OUTsurance's reply07 Nov 2018, 16:14
Official
Good day  grant-rossouw,

We are sorry to hear about your loss. Condolences to you and your family.

Ponthso our Client Services Manager contacted you to discuss the matter in detail. Unfortunately we don't do EFT, all transactions are done via debit order.

We apologise for the inconvenience this may have caused.

Thank you,
Kelvin