AN
Andile N

1 reviews | Active since Dec 2022

09 Jan 2023, 14:50

Outsurance Best ******** In Game

Please respond to the below email and stop ******** people and please I do not want to communicate with the below ********

From: Sihle Milanzi Sent: Thursday, 15 December 2022 14:08 To: Mmeli Mnguni <***>; Sinethemba Zangqa <***> Cc: *** Subject: RE: *** - Witness Letter - NEW LOV CLAIM ***

Good day Mr. Mnguni,

Please intervene I have been sent from pillar to post, and I do understand that you deal with each claim based on its own merits. But with my claim, there is no care nor dignity this claim was initially rejected based on assumptions I have gone all the way to prove my claim to OUTsurance but the response that I am getting is that I should take this up with your client directly. If that’s the case just say so I will gladly do that because I, have given you guys an opportunity to do your part but it seems like this a game to OUTsurance.

But rest assured Mr. Mnguni your colleagues will have to answer to your CEO as to why a simple claim like this had to be escalated to the CEO, they’re ruining OUTsurance reputation.

I will share my experience on social media with all my friends, family, colleagues and passengers a word of mouth goes a long….

When dealing with the public transparency and integrity is very important.

@Sinethemba Zangqa Can I please have the CEO’s PA number and your compliance officer’s details?

Thanks in advance for your cooperation,

Andile Ndlela,

0
Replies (1)
OUTsurance
OUTsurance's reply12 Jan 2023, 14:13
Official
Good day Andile,

Thank you for your review.

Thabang our legal manager has been in contact with you to address your concerns. Thabang discussed the merits of the claim in detail with you and he has advised you that the matter has been escalated to the assessing team. Once Thabang has received feedback from our assessing team, he will call you to discuss the findings in detail.

We do apologise for the inconvenience caused.

Regards,
OUTsurance