lG
loganathan G
1 reviews | Active since Jan 2010
01 Nov 2022, 19:42
Outsurance Bags of ****
These people want me to repair my TV at my own cost because their Comprehensive cover excess is 50% of the value of the TV . Why take insurance at all if these ******* don't pay out when you need them to. They want me to claim an outbonus , which idiot takes insurance as a savings plan ? Never will i use this company again. Will tell every customer of mine about this ****.
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OUTsurance's replyOfficial
07 Nov 2022, 17:41Good afternoon Loganathan,
Thank you for your feedback.
Our claims manager Anel contacted you to discuss your complaint however you were not conducive to her feedback.
An excess is the first amount payable on a claim and this was explained during inception of your policy.
We do have options to reduce your excess for future claims however this will affect your premium.
It is disappointing to see that you have since decided to cancel and hope that we can regain your trust in us in the future.
Regards,
OUTsurance
Thank you for your feedback.
Our claims manager Anel contacted you to discuss your complaint however you were not conducive to her feedback.
An excess is the first amount payable on a claim and this was explained during inception of your policy.
We do have options to reduce your excess for future claims however this will affect your premium.
It is disappointing to see that you have since decided to cancel and hope that we can regain your trust in us in the future.
Regards,
OUTsurance
OUTsurance's reply07 Nov 2022, 17:41
Official
Good afternoon Loganathan,
Thank you for your feedback.
Our claims manager Anel contacted you to discuss your complaint however you were not conducive to her feedback.
An excess is the first amount payable on a claim and this was explained during inception of your policy.
We do have options to reduce your excess for future claims however this will affect your premium.
It is disappointing to see that you have since decided to cancel and hope that we can regain your trust in us in the future.
Regards,
OUTsurance
Thank you for your feedback.
Our claims manager Anel contacted you to discuss your complaint however you were not conducive to her feedback.
An excess is the first amount payable on a claim and this was explained during inception of your policy.
We do have options to reduce your excess for future claims however this will affect your premium.
It is disappointing to see that you have since decided to cancel and hope that we can regain your trust in us in the future.
Regards,
OUTsurance