Outsurance- Bad Service/False Advertising

I got a quote with Outsurance for my car. Renier, the salesman, was exceptional in convincing me to take the quote even though I had cheaper quotes from other companies. After taking my car for the assessment, I had no feedback about the policy being instated, so I followed up by tel. I was met by Sibongile who is suppose to be Customer Care... but is really at a desk called "Voetsek". I was put through to cancellations and although very polite and accommodating of my anger and frustration and bad language, Dhiren could not assist. Outsurance wavered my joining fee of a few hundred rand, but would only provide the service of a sober driver at an additional fee, further to that, you still have to pay cash for being chauffered... Go to Miway people, they offer more services than Outsurance and at far cheaper prices. OUTSURANCE SUCKS!!! Sorry Renier....the follow to your service is an absolute disgrace. Policy cancelled before it even started.... False claims on being Number 1