Outsurance Bad Service on Third Party claim
<p>Its been 5months waiting for a 3rd Party claim from Outsurance. Mia Scheepers the lady who has been helping me takes her on time. If you leave a message for her to call you or an email she dosent respond.</p> <p>I have left numerous message and emails and she dosent respond.</p> <p> </p> <p> </p> <p> </p>
We will never condone poor service, and sincerely apologise for the long time it is taking us to finalise your claim. Coupled to this, we are very sorry to see you have been battling to get proper feedback.
Our liability claims manager, Jeanine contacted you and discussed the reason for the hold up. Mia has since requested our assessors to provide us with an assessment report and further feedback will be provided to you as soon as possible.
Regards
Dinky
We will never condone poor service, and sincerely apologise for the long time it is taking us to finalise your claim. Coupled to this, we are very sorry to see you have been battling to get proper feedback.
Our liability claims manager, Jeanine contacted you and discussed the reason for the hold up. Mia has since requested our assessors to provide us with an assessment report and further feedback will be provided to you as soon as possible.
Regards
Dinky