JR
Johannes R
1 reviews | Active since Oct 2012
04 Sept 2020, 08:39
OUTSURANCE BAD MANNERS
Had a most unfortunate experience with an agent trying to obtain a quote for five vehicles. After spending approximately an hour on the phone and not even halfway through the process, I asked for ways to speed up the process. The agent then just hung up on me. Is that courteous business practice?
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OUTsurance's replyOfficial
10 Sept 2020, 16:25Good day Johannes,
What you experienced is totally unacceptable and we will certainly not tolerate poor service delivery.
Anviek our sales manager has been in contact with you to apologise for the shocking service experience. The matter has been addressed accordingly.
Thank you for accepting our sincere apologies.
Regards,
OUTsurance
What you experienced is totally unacceptable and we will certainly not tolerate poor service delivery.
Anviek our sales manager has been in contact with you to apologise for the shocking service experience. The matter has been addressed accordingly.
Thank you for accepting our sincere apologies.
Regards,
OUTsurance
OUTsurance's reply10 Sept 2020, 16:25
Official
Good day Johannes,
What you experienced is totally unacceptable and we will certainly not tolerate poor service delivery.
Anviek our sales manager has been in contact with you to apologise for the shocking service experience. The matter has been addressed accordingly.
Thank you for accepting our sincere apologies.
Regards,
OUTsurance
What you experienced is totally unacceptable and we will certainly not tolerate poor service delivery.
Anviek our sales manager has been in contact with you to apologise for the shocking service experience. The matter has been addressed accordingly.
Thank you for accepting our sincere apologies.
Regards,
OUTsurance