JB
Jarike B
1 reviews | Active since Jun 2023
28 Jun 2023, 12:24
Outsurance - Bad Insurance Company
This insurance company don't deserve 1 star.
I had an accident and my car was s****ped by assessor. My dad's bank cancelled the wrong debit order. They reserved it the same time and due to that matter, OUTSURANCE won't pay the claim.
They have an ******** attitude towards clients. My dad is a client more than 8 years and never made a claim.
I really won't recommend OUTSURANCE. Worst Insurance Company
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OUTsurance's replyOfficial
28 Jun 2023, 16:55Good afternoon Jarike,
Thank you for your feedback.
We are aware of your complaint and our policy holder confirmed that the debit order was reversed by him.
In light of the above our decision remains unchanged.
Please address your concerns with the bank directly if it is an administrative error on their side.
We are sorry for the disappointment.
Regards,
The OUTsurance Team
Thank you for your feedback.
We are aware of your complaint and our policy holder confirmed that the debit order was reversed by him.
In light of the above our decision remains unchanged.
Please address your concerns with the bank directly if it is an administrative error on their side.
We are sorry for the disappointment.
Regards,
The OUTsurance Team
OUTsurance's reply28 Jun 2023, 16:55
Official
Good afternoon Jarike,
Thank you for your feedback.
We are aware of your complaint and our policy holder confirmed that the debit order was reversed by him.
In light of the above our decision remains unchanged.
Please address your concerns with the bank directly if it is an administrative error on their side.
We are sorry for the disappointment.
Regards,
The OUTsurance Team
Thank you for your feedback.
We are aware of your complaint and our policy holder confirmed that the debit order was reversed by him.
In light of the above our decision remains unchanged.
Please address your concerns with the bank directly if it is an administrative error on their side.
We are sorry for the disappointment.
Regards,
The OUTsurance Team