AP
Andre P
1 reviews | Active since Sept 2015
26 Aug 2022, 09:42
OUTSurance = Awful Service
An approved claim for a leaking shower that damaged the ceiling below was was messed up by the *********** OUTsurance appointed Service Provider. Weeks have now gone by to get Outsurance to understand that the the approved claim is still not closed - whilst the bureaucrats at OUT are dragging their heels. "Awful Service"
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OUTsurance's replyOfficial
26 Aug 2022, 16:24Good afternoon Andre,
Concerning to read about your poor claims experience.
Shana has been in contact with you and awaits your quote and on receipt, will advise further.
We are truly sorry that this process has been so frustrating for you.
We will try our best to resolve your claim to your satisfaction and ensure you receive regular updates.
Regards,
OUTsurance
Concerning to read about your poor claims experience.
Shana has been in contact with you and awaits your quote and on receipt, will advise further.
We are truly sorry that this process has been so frustrating for you.
We will try our best to resolve your claim to your satisfaction and ensure you receive regular updates.
Regards,
OUTsurance
OUTsurance's reply26 Aug 2022, 16:24
Official
Good afternoon Andre,
Concerning to read about your poor claims experience.
Shana has been in contact with you and awaits your quote and on receipt, will advise further.
We are truly sorry that this process has been so frustrating for you.
We will try our best to resolve your claim to your satisfaction and ensure you receive regular updates.
Regards,
OUTsurance
Concerning to read about your poor claims experience.
Shana has been in contact with you and awaits your quote and on receipt, will advise further.
We are truly sorry that this process has been so frustrating for you.
We will try our best to resolve your claim to your satisfaction and ensure you receive regular updates.
Regards,
OUTsurance