PM
Paresh M

1 reviews | Active since Jan 2017

15 Feb 2017, 11:02

Outsurance are unprofessional and discriminatory

<p>I lodged a dispute with the ombudsperson for short term insurance. Subsequent to this outsurance merely sent me an sms cancelling home and vehicle insurance. Later received email. Shocking that they advance no reasons at all for their unfair and arbitrary action. </p> <p>How can these capitalists treat us like objects so many years into democracy. Ordinary consumers must collectively act against companies like outsurance who chow our money and treat us like dirt and without any respect. </p>

0
Replies (3)
PM
Paresh M's update15 Feb 2017, 11:06
Reviewer Update

Typical behaviour of these companies who paint rosy pictures of their services by rosy and frequent adverts yet they change once you join them.

OUTsurance
OUTsurance's reply20 Feb 2017, 15:07
Official

We know the cancellation of your policy is a huge disappointment.

Our client care manager, Brian contacted you and discussed the reason for the cancellation. Your previous insurer did cancel your cover in the interim, which was only brought to our attention now. We can therefore unfortunately no longer offer you cover.

Regards

Dinky

PM
Paresh M's update21 Feb 2017, 09:47
Reviewer Update

Administrative fairness require reasons for your arbitrary action. Brian or outsurance provided nothing of that. Really pathetic but am glad to be away from an archaic service provider.