1 reviews | Active since May 2018
Outsurance are *******
I have paid insurance, on time, every singe month without any issues but the second I need to make a claim Outsurance manages to wiggle their way out of it with fine print. This is ridiculous. I pay for household content cover but cannot claim for my broken PlayStation because it is an "accidental".. Such a waste of money.
Hello matthew_1991
We fully understand your disappointment.
Our claims manager contacted you and discussed accidental breakage is not covered on the contents section but can be selected as additional cover and paying a premium towards same.
Lwethu discussed recourse with you and our client care department will call you to update your cover.
Thank you for affording us the opportunity to clarify and assist you.
Regards
Dinky
Hello matthew_1991
We fully understand your disappointment.
Our claims manager contacted you and discussed accidental breakage is not covered on the contents section but can be selected as additional cover and paying a premium towards same.
Lwethu discussed recourse with you and our client care department will call you to update your cover.
Thank you for affording us the opportunity to clarify and assist you.
Regards
Dinky