HA
Hein A
1 reviews | Active since Mar 2017
17 Feb 2021, 20:27
Outsurance- Are they really reliable?
Outsurance with their lies, promises to pay you if they can't beat your current insurance, just to get to waste 45mins of your time not being able to give you a better premium/cover and NOT pay you anything. Phoned back and spoke to the promotions department as I was told. Was promised a link, still no response..... Outsurance how reliable are you actually when it comes to claims etc if you can't even keep your advertising promises.
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OUTsurance's replyOfficial
19 Feb 2021, 11:30Good morning Hein
We do not blame you for sharing your frustration! Thank you for brining this matter to our attention.
Jason, from our quote promotion team has since been in contact with you to address your concerns. Based on the documents you provided, you have qualified to receive the promotional payment. The funds will be available to you in the next few days.
We apologise for the poor service you have described and for the delay in concluding the promotion for you.
Regards
OUTsurance
We do not blame you for sharing your frustration! Thank you for brining this matter to our attention.
Jason, from our quote promotion team has since been in contact with you to address your concerns. Based on the documents you provided, you have qualified to receive the promotional payment. The funds will be available to you in the next few days.
We apologise for the poor service you have described and for the delay in concluding the promotion for you.
Regards
OUTsurance
OUTsurance's reply19 Feb 2021, 11:30
Official
Good morning Hein
We do not blame you for sharing your frustration! Thank you for brining this matter to our attention.
Jason, from our quote promotion team has since been in contact with you to address your concerns. Based on the documents you provided, you have qualified to receive the promotional payment. The funds will be available to you in the next few days.
We apologise for the poor service you have described and for the delay in concluding the promotion for you.
Regards
OUTsurance
We do not blame you for sharing your frustration! Thank you for brining this matter to our attention.
Jason, from our quote promotion team has since been in contact with you to address your concerns. Based on the documents you provided, you have qualified to receive the promotional payment. The funds will be available to you in the next few days.
We apologise for the poor service you have described and for the delay in concluding the promotion for you.
Regards
OUTsurance